Company Profile:
EyeHealth Northwest is a large, well-established, very successful private practice, serving the eye care needs of the Portland, Oregon Metro, and Clackamas County areas for over 65 years. We are devoted to the full-service medical, surgical, and routine vision care needs of our patients, who include children, adults, and seniors.
We offer a generous compensation & benefits package that includes competitive pay, incentive bonuses, health insurance, employee discounts on products and services, company-paid life insurance and disability insurance, paid time off (PTO), paid Holidays, matching 401(k), profit-sharing and more!
To help meet the needs of our employees and their families, we offer 3 options of medical coverage through Cigna Insurance. Dental coverage is through Moda. https://www.cigna.com/legal/compliance/machine-readable-files
*This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
How to apply: please submit your cover letter and resume to luz@ehnpc.com or mail to:
EyeHealth NW
11086 SE Oak St.
Milwaukie, OR 97222.
Please be sure to include the title of the position you are interested in.
Human Resource Director
The Human Resources Director is responsible for managing the Human Resources Department for approximately 500 workplace employees across 18 clinic sites, two surgery centers, optical lab, and administrative offices. This position is responsible for directing the recruitment, selection, and onboarding process; administration of benefits; providing guidance and employee relations expertise to management and staff; and building strong relationships internally and externally while advancing the organizational culture of Eye Health Northwest.
Key Responsibilities:
- Build and implement strategies that strengthen and enhance talent development practices, leadership development, culture, and employee engagement. Lead the organization’s employee engagement and action planning process to increase performance and retention.
- Influence organizational decision-making with metrics, analysis, and reports to support EHN’s strategic objectives.
- Recommend and implement employee recognition and wellness programs.
- Ensure training programs are in place to execute the organization’s strategic goals and initiatives.
- Advise management regarding employee-related issues. Train managers on Human Resource policies and procedures.
- Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants; collaborates with departmental leaders to understand skills and competencies required for openings.
- Oversee the HR orientation and onboarding for new employees.
- Oversee the implementation of leaves, accommodation, workers compensation policies, and procedures.
- Oversee HRIS reports and maintenance of employee personnel files and tracking of employee data in HRIS; use data to drive workforce recommendations and decision making.
- Provide support and attention to employee development.
- Ensure employee performance reviews are conducted on time and accurately.
- Provide support and guidance to Human Resources Department, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
- Maintain compliance with federal, state, local employment laws and regulations; recommended best practices; reviews policies and practices to maintain compliance.
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Manage incidents/accidents, workers comp claims and annual OSHA reporting.
- Serve as 401(k) plan administrator.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 5-7 years of managerial Human Resources experience or equivalent combination of education and experience.
Preferred Qualifications
- SHRM-CP, or SHRM-SCP
- SPHR
- Experience managing the Human Resources function in the medical/health care industry.
- Experience presenting topics and recommendations to board of directors and/or leadership team.
Optometrist
We are seeking a full-time (4.5 days/wk) Optometrist to join our team. The ideal candidate will have completed a full-time residency program. In addition to providing care and establishing your own patient base, including pediatrics, you will also work alongside EyeHealth surgeons to provide co-management services for cataract and LASIK patients. This busy practice has a long-established patient base that will provide a quick practice ramp-up.
EyeHealth NW is one of the largest independent eye care groups in the NW. The EyeHealth NW Team includes:
- 39 Ophthalmologist
- 20 Optometrists
- Certified Ophthalmic Technicians and Assistants
- Certified Contact Lens Technicians
- Certified Opticians and Frame Stylists
- Knowledgeable and dedicated support staff
Ophthalmic Technician
Under the direction of the Ophthalmologist, perform the full spectrum of technician responsibilities.
Responsibilities include but are not limited to:
- Take and record patient medical histories.
- Prepare patients for examinations.
- Perform diagnostic tests that help ensure the accurate diagnosis and treatment of a diseased eye.
- Take anatomical and functional ocular measurements of the eyes.
- Provide patient education and respond to questions from patient and/or patient’s family.
- May scribe as required by physician.
- Clean and maintain equipment and instrumentation in good working condition; my perform minor repairs and adjustments as needed.
- Safeguard confidential medical information and perform work in compliance with HIPAA regulations.
Knowledge, Skills, Abilities:
- One year experience is preferred but not required.
- Certified as a COA or COT is preferred.
- Enjoy helping others.
- Have strong customer service skills.
Patient Care Coordinator/Medical Receptionist
This position acts as the first point of contact for patients in the clinic.
Primary Duties and Responsibilities:
- Greet patients and check them into the clinic.
- Efficiently manage patient flow into and out of the clinic in a manner that minimized patient wait times.
- Direct patients to appropriate areas.
- Update patient information and verifies appointment.
- Collect copayments and verify insurance; may verify referrals.
- May schedule follow-up appointments.
- Check patients out of the clinic.
Knowledge, Skills, Abilities:
- Exceptional customer service skills.
- Enjoy working with the public.
- Dependable team player.
- Strong communication and interpersonal skills.
- Experience working in a medical environment and with Practice Management System are preferred.
Optician
Assist patients with selecting the right eyeglasses to fit their visual needs and lifestyle.
Primary Duties and Responsibilities:
- Assist patients in eyewear selections.
- Analyze and interpret prescriptions written by Ophthalmologists and Optometrists.
- Fix, adjust, and refit broken frames.
- Generate sales of eyeglasses and accessories.
- Educate patients on products and services that are available.
Knowledge, Skills, Abilities:
- Outgoing and friendly personality.
- Dependable team player.
- Exceptional customer service skills.
- Experienced Optician with ABO Certification is preferred, or have the ability to become certified within 12 months of hire.
Surgery Coordinator
Primary Duties and Responsibilities:
- Coordinate Ophthalmologists surgery schedules.
- Schedule preop and postop appointments with hospitals and surgery center.
- Schedule all diagnostic tests required prior to surgery.
- Perform insurance verifications / authorizations.
- Ensure completion of all paperwork and insurance authorizations.
- Provide customer service to patients via phone and during clinic visits.
Knowledge, Skills, Abilities:
- Superior customer service skills.
- Highly organized with full attention to detail.
- Strong interpersonal and communication skills.
- Experience as a Surgery Coordinator is preferred.
