“I like my work because I know I am helping people. Anytime you’re changing someone’s outlook on life, you feel good about what you’ve done that day.”
Dr. Cook provides thoughtful and compassionate care. This is evidenced in her exceptional patience and thoroughness.
“I make sure to get down to the root of the problem with my patients by spending my time carefully listening.”
Heather R. Cook, OD joined EHNW right after graduating from optometry school in 1997. She is thankful to be part of such a wonderful group. “We have great staff and great doctors, and it makes coming to work easy and enjoyable.” Her practice encompasses routine eye care, contact lens fits and medical eye care, including disease and infection.
Dr. Cook provides thoughtful and compassionate care. This is evidenced in her exceptional patience and thoroughness. “I make sure to get down to the root of the problem with my patients by spending my time carefully listening.” She understands that patients are best served when there is open communication between the doctor and patient. She listens first, then collaborates with her patient to determine the best course of treatment.
She has a good rapport with her patients who appreciate her personableness. “I really look forward to seeing my patients because I have developed long-term relationships with many of them. I appreciate learning about their families and really getting to know them as people.”
Dr. Cook has many stories of parents bringing in their young children because of a concern with poor eyesight. Usually, the children have no idea there is anything wrong. After they get glasses, they can suddenly see all types of details they never knew existed, like individual leaves on trees. “The children get a ‘wow factor’ with these amazing looks on their faces. When I see that, it’s a good day’s work.”
Dr. Cook met her husband, Dr. Rory Cook, in 1993 while they were both in optometry school. They have three children. “I try to be my best because of them. They are my inspiration.” Riley, Emma and Scarlett keep her very busy on her off days. Fortunately, she has a lot of energy and is an excellent multi-tasker. They like outings to the park and zoo, and she volunteers at the children’s school. Outside of working and parenting, Dr. Cook enjoys cooking, entertaining and gardening. She also likes sewing and her projects range from Halloween costumes to curtains and pillows.
"Dr. Heather Cook, the contact lens technician and the admin staff were professional and responsive to my needs. In spite of covid-19 restrictions, I was seen in a timely manner and felt that I was in a safe socially distanced environment throughout."
I was referred here by Kaiser, as they are booked until July for routine eye exams. Everything went smooth, making an appointment was easy & I was able to see Dr Heather Cook within a few days. Excellent Covid precautions, the only place I’ve been where they didn’t allow masks with one way valves. Screening as you enter the office. Helpful, friendly staff, few minutes wait, spacious waiting area. My exam was great with Dr Cook, she was very patient & thorough. Definitely, a good experience & I would return if I didn’t have KP!
Very professional yet friendly front desk, thorough exam, and investigation into a eye issue that was not given the same attention at a different eye clinic. Highly recommend Dr. Cook and Eye Heath NW!
"The clinic was clean, everything went smoothly. All the employees were very friendly and professional. Dr Cook explained everything in layman’s term, easy to understand. Will be back next year for annual eye exam."